In every election cycle, campaigns pour millions into perfectly lit, tightly scripted, overproduced ads—only to watch a shaky selfie video from a nurse in Scranton get more views, more shares, and more emotional punch.
Why? Because voters—especially the ones we still need to persuade—aren’t moved by polish. They’re moved by authenticity.
This isn’t just a hunch or some TikTok-era vibe shift. We now have mounting evidence—academic studies, campaign experiments, and platform data—all pointing to a simple truth:
In the digital media battlefield, authentic beats produced more often than not.
In this video a mom talks about the struggle of sending her kid to school while they're sick. This spot was produced for Raise Up Massachusetts in the campaign to pass Question 4, which ensured access to earned sick time for all workers in the state. These were part of a $210,000 web only campaign targeting earned sick time drop off voters. What makes this powerful is her story and authentic delivery.
Research
Recent research in political communication has shown that authenticity can outperform polish, especially in digital formats. For example, a 2022 study published in Computers in Human Behavior demonstrated that self-disclosure—sharing personal anecdotes in video messaging—significantly increased both perceived sincerity and message acceptance. The study found that these effects were strongest when the presentation felt informal or personal, rather than scripted or corporate.
Similarly, Gunn Enli’s influential work, Trust Me, I Am Authentic! (2016), analyzed how even strategically staged but natural-looking videos can build trust by creating the illusion of spontaneity. This study, which examined campaign videos like Obama’s “Things Everybody Does” and Stoltenberg’s taxi-riding campaign, highlights how carefully crafted authenticity can still outperform slick production.
Another peer-reviewed 2022 study in Social Media + Society tested how voters perceive politicians across different video formats. It found that self-presented formats—such as social media videos filmed by the politicians themselves—were seen as significantly more authentic and trustworthy than traditional ads or interview clips.
Outside academia, marketing and brand communication studies echo these findings. A report from Melty Cone Video and Vidpros compared user-generated content (UGC) with traditional advertising and found that UGC-style videos produced far higher engagement, especially on mobile platforms. Forbes and Stackla research similarly concluded that today’s audiences—especially younger demographics—prefer raw, relatable video content over brand-polished commercials. In fact, Nielsen’s 2012 Global Trust in Advertising study (covering over 28,000 respondents in 56 countries) revealed that 92% of consumers trust 'earned media'—like peer recommendations and authentic testimonials—more than paid TV, radio, or digital ads.
Meanwhile, a 2019 PLOS ONE experiment on science communication found that selfie-style images increased warmth and trust without undermining credibility—findings directly applicable to political messaging. And political livestream platforms like YouTube and Twitch (analyzed in a 2022 Emerald study) showed that raw, unfiltered influencer commentary fostered social bonds that outperformed legacy media in engagement and loyalty.
Together, these studies support a clear conclusion: in a fragmented media environment where trust is scarce, realness beats polish. Strategic authenticity—not just truth, but emotional believability—is a powerful, data-backed path to persuasion.
Facebook and Instagram have quietly reinforced this. Their internal guidance to campaigns favors “native-feeling content”—the kind that blends into a user’s feed, looks like a post from a friend, and taps into the same parasocial bonds that make influencers so effective.
These academic and commercial findings have been confirmed by what I've seen in my own real-world campaign applications.
What Makes Authentic Work
Let’s be clear: low-fi doesn’t mean low-quality. The best authentic content isn’t sloppy—it’s strategically crafted to feel like a real moment. It features the right messenger (a teacher, a veteran, a small business owner—not a voice actor or politician), tells a simple emotional story, and meets people where they are.
Think:
A Pennsylvania steelworker explaining why Trump’s trade war cost him his job.
A young woman in Georgia filming from her car, explaining how abortion bans changed her vote.
A Wisconsin teacher holding back tears over budget cuts in her school.
These moments aren’t slick. They’re real. And that’s why they land.
Why This Matters for Progressives
The right wing already has a built-in advantage: an always-on, hyper-amplified media ecosystem where rage-podcasters, influencers, and Facebook admins feed a steady diet of emotional content. It’s not always true—but it feels real to their audience. And it’s effective.
Too often, our response is to drop a big-budget :30 spot and call it a day. But persuasion isn’t a one-shot—it’s an ecosystem. And we have to build one that reflects the media world we actually live in.
That means:
Investing in low-fi content production, not just expensive ad buys.
Training grassroots messengers to record effective, resonant stories on their phones.
Prioritizing trust and relatability over polish and control.
Creating shareable moments, not just approved messaging.
Experiment, keep trying new ideas and formats to see what works for you.
It’s Not Either/Or—But We’ve Been Doing Too Much “Or”
High-production ads still have their place—especially for broadcast TV, or for defining a candidate’s bio. But in digital environments, where persuasion and attention happen in micro-moments, we need to shift more resources to real people telling real stories.
We don’t win by being louder. We win by being believable.
Let’s stop trying to win hearts and minds with the political equivalent of a Super Bowl commercial. Let’s start showing up in the feed like a trusted friend - with something worth feeling, worth remembering, and worth sharing.
Full agreement. The issue is the political consultant ecosystem incentive structure. They are incented by a payment system that prioritizes making slick TV ads where they get a percent of the spend. Politicians don't have the experience or the 'balls" to push back. And because the ecosystem is not 365 a year but only election Cycles we are always fighting the last war. Throw in that few campaigns share data on what worked and what didn't? What happens is the old folks just keep doing what won their last game. (see James Carville who hasn't won anything since the 90s).
AMEN …